New Zealand's leading authority on sporting goods

373 St Asaph Street - Christchurch - (03) 366 6613 - Fax (03) 366 6614

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Terms of Trade

This website is operated by Supasport Wholesale Limited (referred to in these terms of sale as ‘we’, ‘us’ or ‘our’). These terms of sale apply to the purchase of products via our website.

 

Orders And Delivery

Your order made via this site is an offer to purchase one or more products. When we receive a valid order from you, we will accept this offer confirming via email that we have received and are processing the order.

We will deliver the product(s) set out in your order almost anywhere in New Zealand. We do not deliver outside New Zealand, however, an overseas order may still be placed with a New Zealand delivery address. Delivery is made by courier.

We endeavour to deliver all products without 2 – 4 working days of us confirming receipt of the order, although this timeframe is an estimate only. If we are not able to supply the product(s) or there is likely to be a significant delay in making delivery (e.g. because the product is out of stock or the delivery is to a rural/remote location), we will notify you as soon as reasonably possible after we become aware of this, in which case you may cancel the order (or any part thereof) and you will receive a refund (including the applicable delivery charges) in respect of those products that will not be delivered (if any). We will not otherwise be liable to you for any damages, costs or expenses of any kind, suffered or incurred by you due to the order not being fulfilled or the products not being delivered within the anticipated delivery time.

For large orders or bulky items, an extra charge may apply.  Unfortunately, the website has limitations and cannot add the extra freight charge through the shopping cart. The anticipated delivery charges will be notified to you when you complete the order, although in some cases the actual delivery charges may be higher (e.g. if the products are large/heavy or delivery is to a rural/remote location). We will notify you if the actual delivery charges are higher than those anticipated, in which case you may cancel the order (or any part of it) prior to delivery and receive a refund (including the applicable delivery charges) in respect of the cancelled order.

 

Returns And Damaged Goods Policy

We stand by the quality of our products and we make things right if you are not satisfied with your purchase.

We do not have to provide a refund if you have changed your mind about a particular product, so please choose carefully. Refunds are at the discretion of Supasport and will be refunded in the manner that the purchase was made, excluding delivery costs.

 

Description Of Products

The products will comply, in all material respects, with their product descriptions appearing on this site at the time when you submit the order. If a product does not comply with its product description, your sole remedy is to return the product and accept a refund or exchange the product (in each case, in accordance with our Returns and Damaged Goods Policy).

 

Liability Excluded

Except as expressly set out in these terms of sale and to the extent permissible by law:

All warrantees, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability and fitness for purpose; and

We will not be liable for any damages, losses or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your purchase of the products.

We will not be responsible for any delay or failure to comply with our obligations under these terms of sale if the delay or failure arises from any cause which was beyond our reasonable control. This will not affect any of your statutory rights.

If the products are subject to the New Zealand Consumer Guarantees Act 1993 (CGA), you may have statutory rights and remedies which are not excluded nor limited by the above provisions unless you are acquiring the products for business purposes, in which case all of the above exclusions and limitations will apply and the CGA will not apply.

 

Privacy Policy

Supasport is committed to protecting your privacy.  Any personal information that you provide to Supasport while visiting our site will be held in confidence and will not be provided to third parties.

Supasport endeavours to ensure that the information contained on this website, including images, are correct at the time of publishing.  Supasport does not accept any liability for error, omission or differences with a finished product.

Supasport is not responsible for any contents linked or referred to from these pages.  If any damage occurs by the use of information presented there, only the author of the respective pages might be liable.


Copyright © 2018 SupaSport Wholesale Limited

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